Frequently Asked Questions
What's your cancellation / refund policy?

No refunds will be provided for deposits or cancellations
received less than 24 hours before a scheduled
appointment. Cancellations received between 72 and 48
hours before a scheduled appointment are eligible for a 75%
refund, and cancellations received less than 48 hours before
a scheduled appointment are eligible for a 50% refund.

What is a chair massage?

A chair massage is a 15-20 minute massage that focuses on
the tension areas of the neck, back, shoulders, arms and
hands. Massage is performed on an ergonomically designed
portable massage chair. You sit on the massage chair facing
forward, with your head in a face rest. You don’t remove any
clothing. Chair massage produces therapeutic results
quickly by concentrating on the areas of greatest tension.

How much space is needed?

Not much - only a small 5' x 6' area is needed for the
therapist to set up the massage chair and have enough room
to move around comfortably.

Do I remove my clothing?

No. During a chair massage, you remain fully clothed,
though you may be asked to remove a jacket, or obstructive

Do they use oils during the massage?

No oils are used in chair massage. Sometimes a light and
absorbent lotion is applied during hand massage. Please let
your therapist know if you prefer no lotion.

What are your policies regarding cleanliness?

Before massages the massage therapists wash their hands
and clean and disinfect the massage chair and face-rest and
apply a fresh face-rest cover.

What if I want more or less pressure?

Just ask! Our massage therapists are trained to adapt to a
wide variety of body types and sensitivities to pressure.

Can I have the therapist work on just one area?

At the beginning of the massage the therapist will ask if you
have any specific concerns. If you'd like the massage
therapist to focus on one specific area, just ask.

Will I be tired afterwards?

Not at all! It's easy to mistake a sense of relaxation for
fatigue. In fact, research has shown chair massage
recipients to be more alert and focused afterwards.

Are gratuities or tips expected?

Gratuities are not expected or necessary, but of course they
are an excellent way to let the massage therapists know
they've done an outstanding job. If you choose to tip, the
average amount is 10-20%.

I'm pregnant. Can I still get a chair massage?

Absolutely. Massage can be very beneficial for women
during pregnancy. However, be sure to let the massage
therapist know you are pregnant in so they can assure your
safety and comfort. This is especially true if you are in the
first trimester, when it may not be obvious that you are

Are there contra indications for chair massage?

Yes. Medical contra indications include but are not limited
to: uncontrolled hypertension, uncontrolled diabetes,
fractures, herniated discs, malignancy, numbness or tingling
in any part of the body, especially the hands and feet. Please
inform your massage therapist of any acute or ongoing
health conditions before the chair massage.

How many massage therapist's will I need?

The ideal number of therapists needed for your event will be
determined by various factors including expected traffic,
available space and your budget. Contact us and we'll help
determine the best strategy.

How long should the massage sessions be?

For conventions, trade-shows and events, we recommend
starting with 10-minute chair massage sessions and
adjusting according to traffic. For corporate massage, 15-30
minutes is generally preferable.
Lord & Lady Massage Therapy
Lord & Lady Massage Therapy
Muskogee, Oklahoma
405-476-1829 or 405-412-6841